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USPS Exams 474-477 – Your Complete Prep Guide
What You’ll Find in This Prep Package

  • Real-life work scenarios that mimic the actual tasks you’ll face on the job.

  • Practice for personality-style and behavioral questions (e.g., “Describe Your Approach”, “Tell Us Your Story”).

  • Targeted drills for attention to detail (such as “Check for Errors”) and basic transaction/math tasks (for customer service roles).

  • Video walkthroughs and expert tips to help you fully understand each section and raise your readiness.

  • One-time access with a money-back guarantee, plus 24/7 support if you have questions.

The Exam Format – What to Expect

Each of the four VEAs must be completed within 72 hours (3 days) of receiving your invitation. Although there is no strict time-limit per question, most candidates finish within about 45 minutes. Because USPS also tracks how quickly you submit your test, completing it promptly may improve your hiring chances.

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Here’s a breakdown of each exam:

Exam 474 – Virtual Entry Assessment MC (Mail Carrier)

  • Who takes it: Candidates for city or rural carrier roles.

  • Duration: Approximately 45–60 minutes.

  • Sections & questions:

    • Work Scenarios: 18

    • Describe Your Approach: 139

    • Tell Us Your Story: 37

    • What Drives You: 25

    • Total: ≈ 247

Exam 475 – Virtual Entry Assessment MH (Mail Handler)

  • Who takes it: Mail handler, mail processing clerk roles.

  • Duration: ~45–60 minutes.

  • Sections & questions:

  • Work Scenarios: 18

  • Check for Errors: 3

  • Tell Us Your Story: 40

  • Describe Your Approach: 139

Exam 476 – Virtual Entry Assessment MP (Mail Processing Clerk)

  • Who takes it: Processing clerks, data conversion operators, etc.

  • Duration: ~30–45 minutes.

  • Sections & questions:

    • Work Scenarios: 18

    • Check for Errors: 3

    • Tell Us Your Story: 18

    • Describe Your Approach: 25

Exam 477 – Virtual Entry Assessment CS (Customer Service Clerk)

  • Who takes it: Customer service clerks at post offices, sales & services associates.

  • Duration: ~45–75 minutes.

  • Sections & questions:

    • Work Situations: 22

    • Work Your Register: 3

    • Tell Us Your Story: 39

    • Describe Your Approach: 139

Scoring & What’s a Good Score?

  • You must achieve a passing score of 70% or above to be considered eligible.

  • Scoring higher than the minimum is beneficial — higher scores improve your chances of being selected faster.

  • If you fail, you must wait 12 months before retaking the exam. If you passed but want to improve your score, you must wait 2 years.

  • Because of this, preparing well before you take the exam is extremely important.

How to Prepare Effectively

  • Begin by understanding each question type and what USPS expects — for example, how to respond to behavioral questions honestly and consistently.

  • Use full-length practice tests that mirror the real format so you’re comfortable with the flow of the exam.

  • Focus on accuracy and speed in objective sections like error-checking and register operations (where applicable).

  • Review sample answers for the “Tell Us Your Story” section, so your responses are clear, relevant to the role, and aligned with USPS job expectations.

  • Make a study schedule: even short bursts of practice raise your readiness and confidence.

Why This Prep Pack Works

  • Created by assessment experts familiar with the USPS testing process.

  • Continuously updated to reflect the latest exam format and content changes.

  • Used by thousands of successful candidates who report improved scores and confidence.

  • Comes with a money-back guarantee if the exam significantly deviates from what you prepared for.

Ready to Get Started?

  • ​Prepare with confidence and aim for your best score on the USPS VEA exams—your future postal career starts here.

 

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